Wednesday 6 May 2015

Anger as phone mast ruins TV reception

Residents living near the 4G phone mast that's been installed on Badminton Road have complained to Claire and Steve at the loss of "Freeview " TV reception it's caused. They took it up with "at800", an organisation set up to deal with this problem. "at800" told them they can provide free filters if you only have Freeview in your house but they won't help with Sky reception problems or with Freeview if you also have a TV that uses Sky or cable.

Steve said, "I am not impressed by the way this is being handled. Local residents are the entirely innocent victims. Some have had to spend their own money getting this sorted out or have had to wait in for repeat visits from engineers."

Contractors also failed to promptly remove the old 3G mast, but this was sorted after Claire contacted the council. Claire said, "Local residents have been treated very badly. If you are having problems, please let us know."